Frequently Asked Questions

Will I be able to use my insurance for therapy?

Each insurance policy covers these services differently. You should call your insurance carrier to check what your benefits cover. Your insurance carrier may quote you different coverage rates if the provider (Reconnaissance) is in-network vs. out of network. Reconnaissance is in-network for the following insurances: Blue Cross Blue Shield of MS, Blue Cross Blue Shield AHS state insurance.

Reconnaissance will check on your benefits after the first session if you prefer and process your insurance for you as a courtesy. The full payment for the session is expected at the time of service until your co-pay is verified.

What forms of payment are accepted?

Reconnaissance takes all major debit and credit cards, checks and cash. If a check bounces there will be a fee in addition to the amount owed and a different form of payment will need to be used for future sessions. Receipts are available both printed or electronically and statements are sent out monthly in the medium you prefer.

Will Reconnaissance help with medication recommendations if I or my child needs medication in addition to therapy?

Reconnaissance is not a prescriber of medication and will not recommend medication for children under the age of 6 or suggest medicine after an initial session. However, in some circumstances medication may enhance you or your child’s therapy outcome. All medication recommendations would come from your primary care physician or psychiatrist. In these situations, Reconnaissance may make a referral and communicate with these caregivers for your best care with your written permission.

As the parent/guardian, what can I expect to know about my child’s therapy sessions?

Reconnaissance will meet with the parent(s)/guardian(s) first without the child to discuss the concerns and circumstances. After therapy begins with the child, the therapist will keep the parent(s)/guardian(s) updated on general progress and themes of therapy. You will also be able to discuss with the therapist anything you can do to support the therapy process. The older your child is, the more confidentiality is requested be kept between the child and therapist for the best outcome from therapy - particularly with teenagers. In some situations, your presence may be needed in the therapy room to aide in transitioning your child into feeling comfortable in therapy.

Family sessions may be included through out your child’s therapy as needed for the best care.

Filial therapy is also available for parents/guardians who want to learn how to further build their relationship with their child including learning techniques the therapist uses in play therapy.

I found out my spouse/partner has cheated on me. Is there hope for my relationship?

There is definitely hope! This does not automatically mean your relationship has to be over. Reconnaissance will be a place of restoration possibilities for the two of you and a safe haven to address the hurt, anger, confusion etc. Though the outcome of your situation will be unique, this crisis in your relationship may actually bring new life and satisfaction on the other side of facing it.

Even if you do not want to bring your spouse/partner to therapy or he/she is not willing, Reconnaissance will help you see those possibilities and begin to move toward them. It only takes one person’s influence to change the whole relationship.

I have been thinking about separation/divorce. How would couple’s therapy benefit my situation?

Thinking about divorce in most situations is an indicator that something has got to change in the relationship. One or both of you have been hurt or dissatisfied over time and you’re about out of steam. It feels like you can’t take it anymore.
Reconnaissance will pour new perspective and resources back into your relationship for a chance to jumpstart it to a better place. Although the outcome of therapy is unique to your situation, couples therapy is highly recommended in your situation, the sooner the better.

My child is saying and/or doing alarming things. Does my child need therapy?

Children may say alarming things and not mean exactly what they say or really understand what they are saying or the consequences. However, you should never ignore what your child is trying to tell you. If you are confused or frightened by your child’s words or behaviors, Reconnaissance will help clarify the situation and give you more confidence about what is going on with your child.

The Court has ordered me to therapy. Will I fulfill that by coming to Reconnaissance?

Yes. Since Reconnaissance provides therapy services, your sessions will count toward your Court order. Your confidentiality will be limited due to the mandatory nature and court ordered status of your therapy.

My custody is pending or I am currently getting a separation/divorce and I want my child(ren) to have therapy through the process and/or afterwards as they need. How will this effect therapy?

Reconnaissance needs to know up front what the status is of your guardianship in writing and consent from both parties in order to provide therapy services for your child(ren). Depending on the current legal guardianship, all parents/guardians would have legal rights to the progress and/or status of their child(ren)’s therapy. The therapist will keep information shared by one parent/guardian confidential from the other and vice versa as is standard for therapy services.

In the event that Reconnaissance is subpoenaed to court in your case, the retainer fee applies and will need to be received before the court date (see service fees). Extra case summaries or paperwork requested from court or related parties may also incur fees. Reconnaissance goes to every length to keep your and your child’s health information protected and confidential. If the court were to subpoena records from your therapy, the information must be released and Reconnaissance will release the minimum amount required.